What can the Unofficial Legal Complaints Team investigate?

Legal Documents

The Legal Complaints team have jurisdiction to investigate only those complaints that are against a member of the legal profession, are concerned to do with something that happened while the individual concerned was a practicing member of the legal profession, and are about a member of the legal profession who practices in either England, Scotland, Wales or Northern Ireland. We will look into any matter that meets the above criteria, wherever a consumer feels that they have received unacceptable service, have been mistreated, or have incurred financial losses, been inconvenienced, or have suffered some form of distress, as a result of the actions of a legal professional.

Please note

The Legal Complaints website is in no way affiliated with or related to the old Office for Legal Complaints website.

For information about the Office for Legal Complaints we advise you to contact them directly on 0300 555 0333
or via enquiries@legalombudsman.org.uk.